We ship both domestically and internationally, so shop with us wherever you are!
**Due to the ongoing COVID-19 situation and the challenges the courier industry is facing, please allow them some extra days for delivery. We sincerely apologise for all the inconveniences caused.
We deliver with S-F Express, EMS, Zeek or Yamato. A signature will be required upon delivery for express deliveries. If you are not in at our courier’s first delivery attempt, they will take your items back and then attempt to delivery on the following working days. If they can’t deliver to you on both attempts, please follow the instructions on the card left by the courier to arrange redelivery.
International （Asia) | Shipping Fee (HKD) | Delivery Time
Standard Flat Rate | HK $280 | 7 - 10 Business days
International （Others) | Shipping Fee (HKD) | Delivery Time
Standard Flat Rate | HK $490 | 7 - 10 Business days
Domestic (Hong Kong) | Shipping Fee (HKD) | Delivery Time
Order below HK$300 Standard Flat Rate | HK$30 | 2 - 3 Business days
Order above HK$301 Standard Flat Rate | FREE SHIPPING | 2 - 3 Business days
Macau & Taiwan | Shipping Fee (HKD) | Delivery Time
Standard Flat Rate | HK$65 | 2 - 3 Business days
China | Shipping Fee (HKD) | Delivery Time
Standard Flat Rate | HK$120 | 2 - 3 Business days
KAGS warehouses are currently located in Hong Kong SAR and China. All domestic and international orders are shipped from Hong Kong for prompt deliveries. Since it’s a logistic centre, we do not accept self pick-up from warehouse.
Taxes and Duties
Any import duties and taxes are charged when the parcel reaches the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. You are advised to contact your local customs office with any queries regarding customs charges. KAGS is legally obliged to declare the full value (purchase price) of the product on any waybills or customs documentation. We can not declare a lower value on your package than the purchase price that you paid. We appreciate your understanding.
If you have any questions related to your delivery, please kindly contact our Customer Services at firstname.lastname@example.org or via our FaceBook messenger.